NE
Nicolaas E
1 reviews | Active since Apr 2013
30 Oct 2015, 00:34
TELKOM Pathetic Service!!!!
Last week Thursday I requested that Telkom put my ADSL Line in a Holding port so that Web Africa can take this over. I was told that a consultant would contact me within 48 - 72 hours. I was called within minutes (Well Done Telkom!). I was happy up until that point.<br> <br> The Consultant told me that the ADSL line would be put in the Holding port within the next 24 hours. LIES!!! 7 Days later.....168 Hours....and my line has still not been transferred to the Holding port!<br> <br> I've contacted Telkom via phone and Facebook numerous times, on Facebook they give me the same pathetic line 4 times in this last week.<br> <br> I am disgusted by the terrible service that I and MANY others are receiving.
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
30 Oct 2015, 00:46Hello NicolaasE,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Telkom's reply30 Oct 2015, 00:46
Official
Hello NicolaasE,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
