Telkom Pathetic Service

Telkom failed to cancel my mobile data contract after the contract lapsed in 2017, this resulted the account being billed monthly whilst I was not receiving the allocated data. I wrote numerous emails for cancellation but to no avail. Telkom is now requested R5297.69 for the services/data not rendered. Now my account is with AG Collection Services (PTY) LTD, who are further failing get the answers from Telkom. How is it impossible to do a simple task of reconciling and billing accordingly. This not Quantum mechanics nor Rocket Science. Pathetic indeed.

The following were the case numbers allocated every time I emailed:- ***5(5May2017),***6(17Nov2017), ***1(03Jan2018),***1(04Feb2018),***1(07Feb2018),***2(13Mar2018),***7(13Jul2018)