TELKOM - PATHETIC SERVICE

I app**** on-line for a transfer of line in December 2017. Line was transferred to new address in January. Since then I have been paying for TWO lines. I contacted Telkom several times in the last 4 months and every time it is "sorted out". I just received my account for July and still it is not sorted. I am being billed R301.62 for a line that DOES NOT EXIST!!!!!! This is now SIX months in a row...….

How can I get this sorted???????

In the meantime I am being declined a mobile phone contract due to my account being in arrears BUT THE PROBLEM LIES WITH TELKOM and not with me. I am at a point where I am considering legal action as my credibility is at question now.