Telkom pathetic service

I have a business adsl line with Telkom. I have not had internet for the last 4 days. I logged a fault on the 5th of June and to date it has not been resolved. This is a business adsl line. My business relys on internet to run programmes everyday. I had to close my business and send my staff home for the last 4 days. My business is suffering a loss of income. Furthur more Telkom does not have a customer care number. All they have is an email address to send complaints to but nobody bothers to read and reply. Pathetic service