Telkom Pathetic Service

<p>Hi,</p> <p>I received a call three weeks ago on 15/06/2017 confirming payment of my refund. I was told that it will take 5 business days to reflect in my bank account, however I have still not received the refund in my account. Why is this so difficult Telkom? I literally have to beg for what is due to me. This has been going on since December 2016. The case number is ********** 0. Sort out this issue or it will go to Ombudsman and consumer commission!</p>