telkom pathetic service

<p>I app**** on for a mobile contract on the 28th April 2017. An agent contacted me a few days later and proceeded with a telephonic application, I was told vetting takes 7-10 working days and I would receive feedback. To date I have not received anything. I went to the store and was told they cannot assist me as I need to follow up with online sales on 10213 or 081128. I have tried both and was on hold for ever. I sent 2 emails already and still no response. I even chatted with an agent via the telkom webiste and was told he cannot assist and I need to call 10213. Telkom service is pathetic! if they could atleast tell me they have not submitted my apllication I can try with another service provider instead of wasting my time!</p>