WA
Weber A

1 reviews | Active since Apr 2012

21 Jul 2015, 08:44

Telkom Pathetic Service.

Telkom can just as well close down their technical department as they are useless. I was scheduled to move my ADSL line from my old house to the new premisses I moved in to. This was suppose to be done on the 3rd July 2015. Nobody came out. I had to call the call center just to hear some lame excuse that they had to much work and be reschedule for the 9th. Again they did not come on the 9th. After speaking to them again I was promised the 10th. To no surprise still no installation. After speaking to a supervisor and getting another excuse I was promised the 16th. Yea right, I wish. Again speaking the the call center, the excuse was that this was the technical departments fault so I was promised definitely the 20th. Surprise Surprise, the 20th still no ADSL line. So this morning I was advise that \Mam this will be followed up with the technical department but we will reschedule you for the 29th"How ridiculous"

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Replies (1)
Telkom
Telkom's reply21 Jul 2015, 09:12
Official
Hello WeberAnet,

We regret to hear this.

Please note we have requested our Installations team to make contact with you and assist.

Apologies for the inconvenience.

Ref SM127061

Regards,
Didi Guma
Telkom Social Media Team
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