Telkom - Pathetic Service

<p>As per the consumer protection act there is a cooling off period with regards to any contract.</p> <p> </p> <p>On the 21st of February 2017, we took out a contract with Telkom for a Laptop. We returned the Laptop within the 7 day period. We have gone into the branch to query when the cancellation will be processed and they keep saying today, tomorrow...</p> <p> </p> <p>Called the call centre numerous times and every time we get told a different story.</p> <p> </p> <p>We then received an invoice for payment on the same contract.</p> <p> </p> <p>Is this the service Telkom gives? If I knew, I would never have taken the contract out.</p> <p> </p> <p>Case number : ********** 6</p> <p> </p>