1 reviews | Active since Apr 2018
TELKOM PATHETIC SERVICE
I have been trying for two months to get my LTE order closed off, each time there is a diffrent excuse and Telkom apologises with standard saying, we sorry for the inconvieniece caused, the issue will be resolved within 24 - 48 hours, ITS BEEN ALMOST TWO MONTHS. I didnt not request this migratiuon, it was dropped on me because Telkom decides to no longer use ADSL AND MIGRATE ALL THEIR CUSTOMERS. Now Im sitting with the problem because of Telkoms incompetenmt staff and pathetic service. Not even the superviors can assist, when you do get the oppotunity to speak to one, which is far and few between, because trying to get them to contact you is like pulling water out of a rock, these supervisors reassure you by saying the problem will be escalated to back office, but still NO PROGRESS.
