CL
Christelle L
1 reviews | Active since Apr 2023
16 Sept 2024, 17:11
Telkom PATHETIC SERVICE!
Telkom is PATHETIC, POOR POOR service!! VERY QUICK to ask for money, but NOT DOING their job! Telkom manager must please phone me ASAP ***
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Christelle L's updateReviewer Update
18 Sept 2024, 13:56No response from anyone! Made several calls to Telkom, costing me money, trying to solve a problem which is TELKOMS FAULT! On Monday i requested that the manager must please phone me, NO RESPONSE!
Then Telkom has the audacity to send me messages on Tuesday, day after to say we failed to conclude to make an arrangement to avoid further action!!
Further action????? Its not my/client fault if Telkoms employee/s is to PATHETIC to do his/her work! Telkom were INFORMED that the bank account on system is CLOSED. I do an EFT payment for the last 2-3 months. Now Telkom suspended our account because they want R200 from me for debit order cost, after they were TOLD account is CLOSED.
My account is PAID UP TO DATE, even credit on my account but services is suspended, cant use our ****les/data and all because a Telkom employee did not do his job!!
I ask for URGENT RESPONSE to this matter please, that our account is re-instated. I refuse to pay xtra money because of an employee's INCOMPENTANCY to do his work.
Contact number ***
Then Telkom has the audacity to send me messages on Tuesday, day after to say we failed to conclude to make an arrangement to avoid further action!!
Further action????? Its not my/client fault if Telkoms employee/s is to PATHETIC to do his/her work! Telkom were INFORMED that the bank account on system is CLOSED. I do an EFT payment for the last 2-3 months. Now Telkom suspended our account because they want R200 from me for debit order cost, after they were TOLD account is CLOSED.
My account is PAID UP TO DATE, even credit on my account but services is suspended, cant use our ****les/data and all because a Telkom employee did not do his job!!
I ask for URGENT RESPONSE to this matter please, that our account is re-instated. I refuse to pay xtra money because of an employee's INCOMPENTANCY to do his work.
Contact number ***
CL
Christelle L's update18 Sept 2024, 13:56
Reviewer Update
No response from anyone! Made several calls to Telkom, costing me money, trying to solve a problem which is TELKOMS FAULT! On Monday i requested that the manager must please phone me, NO RESPONSE!
Then Telkom has the audacity to send me messages on Tuesday, day after to say we failed to conclude to make an arrangement to avoid further action!!
Further action????? Its not my/client fault if Telkoms employee/s is to PATHETIC to do his/her work! Telkom were INFORMED that the bank account on system is CLOSED. I do an EFT payment for the last 2-3 months. Now Telkom suspended our account because they want R200 from me for debit order cost, after they were TOLD account is CLOSED.
My account is PAID UP TO DATE, even credit on my account but services is suspended, cant use our ****les/data and all because a Telkom employee did not do his job!!
I ask for URGENT RESPONSE to this matter please, that our account is re-instated. I refuse to pay xtra money because of an employee's INCOMPENTANCY to do his work.
Contact number ***
Then Telkom has the audacity to send me messages on Tuesday, day after to say we failed to conclude to make an arrangement to avoid further action!!
Further action????? Its not my/client fault if Telkoms employee/s is to PATHETIC to do his/her work! Telkom were INFORMED that the bank account on system is CLOSED. I do an EFT payment for the last 2-3 months. Now Telkom suspended our account because they want R200 from me for debit order cost, after they were TOLD account is CLOSED.
My account is PAID UP TO DATE, even credit on my account but services is suspended, cant use our ****les/data and all because a Telkom employee did not do his job!!
I ask for URGENT RESPONSE to this matter please, that our account is re-instated. I refuse to pay xtra money because of an employee's INCOMPENTANCY to do his work.
Contact number ***