Telkom - Pathetic Service

<p>I lodged a complaint on the 12 Dec 2016, today 16 Jan 2017, I am still awaiting for my problem to be resolved, after numerous calls to Telkom (who do not call you back or return messages) and holding on forever to actually speak to someone, I am no where near in getting my Line restored. 2 technicians visited my property 3 times with the exact same result and excuse, suffice to say the technician who visited the 2nd time, now arrived on the 3rd occassion only to tell me what he said on 2nd visit. After my numerous follows, I clearly advised the office, DO NOT SEND A TECHNICIAN IF HE HAS NOT MADE ARRANGEMENTS TO ACCESS OTHER PROPERTIES IN ORDER TO GET MY LINE RESTORED. Does anyone listen or acknowledge ??? What else shows incompetency when the same technician arrives twice with the exact same result NOTHING!!! Did he not realize what he has been here before??? He then goes on to mention I should make an arrangement for him to gain access to surrounding properties!!!!! My payslip does not show me EMPLOYER : TELKOM SA. To add insult to injury I have received my January billing IN FULL for services I have not used for a month......... Thank You Telkom SA for your billing efficiency.</p>