Telkom- pathetic, putrid, useless, dysfunctional, hopeless,inept

<p>Logged a call for my telephone line being down on the 27 February. Till today 15 March the line has been down. I have phoned the call centre just about every day and explained that this is a business line and we need the line up. All you get is a reference number and the assurance that the call will be attended to soon. They cant give a date or time or any indication of what to expect or when to expect it. I can escalate the call but it has no bearing on the time it will take to get the matter resolved. You are basically just given another reference number. I have asked numerous time to speak to a service manager or a regional manager and it is not their policy to refer matters to them. So where do I go if I have a complaint other than to speak to the incompetants in the call centre</p>