Telkom pathetic customer service

Telkom has the worst customer services. It took my two weeks to upgrade my fiber speed. It takes about on day to get hold of a consultant. When you do get hold of a consultant the consultant' service is very poor. Telkom invoices are a mess - to understand them you will probably have to spend another day to get hold of a consultant. My advice: avoid using Telkom as a service provider unless you don't have any other choice.