JN
Janine N

1 reviews | Active since Oct 2015

16 Aug 2018, 11:22

TELKOM PATHETIC CALL CENTRE SERVICE

I'm trying to resolve a dispute with telkom and the moment i ask to speak to a manager, the agent says the managers and leaders are in a meeting and then they put the call on hold and eventually cut the call

this happened thrice since Monday 13/08/2018

0
Replies (1)
Telkom
Telkom's reply21 Aug 2018, 14:56
Official

Good day Janine

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,

Charl
Telkom Social Media Team