TELKOM PATHETIC ASSISTANCE AND PATHETIC SERVICE

For the past 3 days, ive been phoning telkom to find out what the process is to move my fibre line to my new residence and to assist me with this request. When i phone 10210 and remain on the line for close to 20 minutes on 4 ****ing occasions, they tell me that ive phoned the wrong department and have to phone 10213 AFTER TELKOMS ****ING WEBSITE SAID PHONE 10210 FOR ANY SERVICE ENQUIRIES. WHEN I PHOND 10213 AND AGAIN HOLDING ON THE LINE FOR CLOSE TO 20 ****ING MINUTES THEY TELL ME THAT THEY ONLY DO SALES AND ILL HAVE TO PHONE 10210 TELKOM SERVICE DEPARTMENT IN ORDER FOR THEM TO HELP!!!!!!!!! I TOLD THE PERSON THAT I DID PHONE 10210 FIRST THREE TIMES AND NO FURTHER ASSISTANCE COULD BE GIVEN. **** THIS, I AM A PAYING CLIENT EACH AND EVERY MONTH AND I NEED THE FIBRE SERVICE FOR MY WORK TO BE DONE AND THEY JUST DONT GIVE A **** TO ASSIST. SO TELKOM IF I AS A CLIENT IS NOT IMPORTANT ENOUGH FOR YOUR EMPLOYEES TO RENDER A SERVICE THEN MY MONEY SHOULD ALSO NOT BE A PROBLEM THEN TO THEN NOT PAY FOR NO SERVICES RENDERRED. PATHETIC TELKOM SA