TELKOM PATHETIC AFTER SALES SERVICE

I DONT EVEN THINK TELKOM DESERVES A 1 RATING I HAVE HAD NOTHING BUT ISSUES SINCE THE 18-10-18 THE NEW LINE WAS INSTALLED ON THE 1.11.18 ONLY TO GET A SMS TODAY SAYING THERE IS ANOTHER SERVICE AND A DIFFERENT TELEPHONE NUMBER OPENSERVE WAS ONCE AT THE HOUSE HOW CAN THEY GIVE YOU A NEW LINE WHEN YOU ONLY HAD ONE INSTALLED AND EVERYTIME YOU CALL THE CALL CENTRE YOU WAIT LIKE A HALF AN HOUR WHEN YOU SPEAK TO A CONSULTANT EVERYONE GIVES YOU A DIFFERENT STORY SO YOU LAND UP WITH SO MANY REF NUMBERS YOU DONT KNOW WHO TO BELIEVE AT THE CALL CENTRE AND THE CHEEK TO JUST TAKE THE DEBIT ORDER OFF MY ACCOUNT THE STAFF ARE SO INEXPERIENCED THERE AS I PICKED THIS UP AS I HAVE SPENT MANY HOURS THIS LAST THREE WEEKS CALLING AND SPEAKING TO DIFFERENT CONSULTANTS. TELKOM IS IN A SHAMBLES AS THE ONE DEPARTMENT DOESNT KNOW WHAT THE NEXT DEPARTMENT IS DOING