Telkom pathetic

Trust rated to hell and back with pathetic back up service from Telekom Spent more than 4hrs on the phone with them over the last 2weeks due to my account that they erroneously double debitted etc Because they made the ***** up they suspend my services, then acknowledged that they don't have a clue what happened, unlocked the soft capping just to have the same story all over again 2weeks later Now all of a sudden nobody can assist but the one gentleman who sorted matters out 2weeks ago must have been from Mars because he immediately sorted out the problem That's why there shares have declined and they are worth almost nothing now days Heads to all the call Centre assistants as they were friendly etc and did try but that is where it ends ~ all of a sudden no one is able to restore the account so no idea why they have a call Centre if people cannot assist or have the authority to do so as the supervisor himself said he cannot do anything as the collections are done by a 3rd party of which telkom doesn't have control and they soft lock ~ emails and proof of payments don't assist either Absolutely pathetic and that's why I'm leaving telkom and closing my 5x contracts with them