Telkom Pathetic

After countless hours on the phone via call centres we still have no service at our premises.

We were however contacted to inform us that Telkom will no longer be using the old method of cables but switched to a service similar to a cellphone.

We were promised to get a phone and sim card delivered.... 3 months later still no delivery, therefore, no service.

We are getting billed every month and we even got a warning that if we don't settle one of the accounts they would hand us over to debt collectors and get blacklisted. It's getting worse, they claim money for a service we don't have, bad for business, it's getting worse, we have a credit on one of the accounts of over R7000.00.

It's such frustration because it's our business lines and linked to these lines is our 0860 number which is listed on all our online ads, business cards.

Calling the call centre is a wast of time...

If we could move the numbers to another service provider we would do it.

Telkom is just as pathetic as Vodacom.

They case money, overcharge customers, but no service.