Telkom Pathetic

Good dayMy Name is Bazil Naidoo id number ********** 218084.Ihave 6 mobile line with telkom ,but i so regret having these lines with them.last month i have taken out a Samsung 9 and have requested that i want a prepaid number to be ported over . to date this has not been done.I have been billed for the contract but the number is still on cellc .that is worst pathetic service u can receive.Upon informing the consultant the same day from telkom balito junction , the consultant is Gerhard who up until now only tells me that my account i blocked and nothing he can do.i ahve been calling the telkom customer services for almost 2 months explaining them my problem they only adivse go back to the store and they can do it.calling the consultant back he tells you the same thing,i wonder how that store could have a consultant like who understands nothing, incompetint.i called him today and the same consultant returned my call , but had no way of speaking, no customer service pathetic how telkom stores can have a employee like that.all he screams and say nothing he can do he just tells me jus pay your account and slams the phone on me.i also requested my s9 to be cancelled withing the cpa turn around time but to date i call the call centre they only say theyl call e back but no call ever comes. i also requested all my lines to be seperated nothing has been done , but they will be too fast to disconnect your lines should you pay late.i am really upset with everyone t telkom especially the store consultant gerhard who claim to be assistant manager.i need all my issuses to resolved asap.