SD
Shafiek D

1 reviews | Active since Mar 2016

01 Mar 2016, 19:12

TELKOM PATHETIC

Once again.....another complaint about Telkom's slow response to a logged fault.<br> <br> I logged a fault on the Telkom website EVERY MONTH about my ADSL which is not working. I have done various tests and many router restarts but the problem persists.....No ADSL or the phone line isn't work.<br> So, I had to endure a weekend without ADSL because of Telkom's slow response to logged faults.<br> A TELKOM Tec comes out fix the line after 4 weeks it's f*** up again!!!!<br> <br> Why must I, every time, go the lengths to write a report about Telkom on Hello Peter about the slow response before anything gets done? This is really pathetic.<br> I supp**** my fault reference number.... <br>

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Replies (1)
Telkom
Telkom's reply01 Mar 2016, 22:34
Official
Hello ops@sahadawgroup,

We are very sorry for the inconvenience caused.

This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.

Should you need to contact us, please do so via email: ***.

Your reference number is: SM207468.

Kind Regards
Gadija
Telkom Social Media Team