Telkom, painful and unhelpful

<p>Our phone line has been down for a few weeks and nothing has been done about it.</p> <p>The fault # is 343CRK200417 if anyone from Telkom is interested to look into the problem, but also resolve it. The other reference number I received is 981277.</p> <p> </p> <p>I was advised by one of the consultants that I can speak to the technical department about receiving a lte ****le or mifi router to use in the meantime, then I was put through to technical, to be told that I need to speak to sales to sort this out, to then be told again to speak to technical & then again be told to speak to sales. So very much a back and forth situation, once I eventually got hold of someone that was in sales that could assist, I was told that the systems were down. </p> <p> </p> <p>If someone from Telkom that knows what they are doing could please contact me to get this resolved asap.</p>