TELKOM OWES ME R80000, but has suspended all my accounts??????

Four months ago, I opened a contract with Telkom, on my business account. I took out 3 contracts, which INCLUDED an iPhone X in the contract price.

Telkom then proceeded to bill me CASH, for each device. 3x brand new iPhone X's, charged cash to my account. After the first month, our phones were suspended (no incoming calls either) - as we were told we owe them the cash amount for the devices! I refused and they continued the suspension.

The phones were turned on eventually and three weeks ago, Suspended again for the same reason - TELKOM OWES ME R80 000.

Last Wednesday 14/11/2018, the full balance of the USAGE of the phones was paid, despite them still owing me this money. On Friday I went into the Northgate store, after being refused any information from call centre! Here I was told that hey won't be able to help me until Monday, I live alone, do not have a landline and thus NO COMMUNICATION method.

This morning I call again, to be told that I am providing the incorrect email address (when asked as a security question). IT IS MY EMAIL ADDRESS, I RECEIVE THE ACCOUNTS! - NOT INCORRECT. They cut the call when I tell them it is unacceptable, refusing me any information.

I am paying for a service I am not receiving and people who are so ******** and illiterate they cannot run a call centre?????