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Ayline D

1 reviews | Active since Dec 2015

17 Dec 2015, 16:31

Telkom owes me R1500+ and will not refund me!

Telkom is the WORST service provider I have ever had to deal with. They attract you with cheaper prices but now I wish I had never signed up. I have been logging complaints since May this year (yes, that is 7 months) and not one of my issues have been followed up or resolved. They simply do not care about the customer and wish you will go away by ignoring you and shifting you to the next person at the call centre. Going to any Telkom store does not help either as I receive answers, such as \I don't know hey"(Sandton teller). <br> <br> I am paying for a contract which I cancelled within 4 days of purchase and all devices returned. This contract was taken out and cancelled in August"

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Replies (1)
Telkom
Telkom's reply17 Dec 2015, 18:11
Official
Hello Ayline,

We apologise for the inconvenience caused.

We will escalate your query for our team to assist further.

Your social media ***

Regards
Fridah

Social media team
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