Telkom owes me money

<p>I have been overbilled by Telkom by R400 per month for the last year for a duplicate service\TIN number. Everyone I have seen at a Telkom service centre\shop can see the issue but I am pushed between Sales and billing, neither of whom will or can resolve my issue.</p> <p>I have been patient since February 2016 following the process (in private) but every month (despit paying what I actually owe according to my initial contract) my arrears go up, I report it but to no avail.</p> <p>I stood for hours on 13 January whilst a friendly guy in Telkom Claremoint looked at my account and escalated to billing section, who for over 1 month, have not responded and now have cut me off AGAIN.</p> <p>I do not know any other avenue to get attention but here</p>