CA
Cynthia A

1 reviews | Active since Feb 2011

23 May 2016, 13:39

Telkom OVERPORT CITY a LAZY unprofessional bunch!

<p>A very small walk in shop that loses application forms with confidential documents attached to it. Or is it just a Sales agent's ploy to submit a new app on his name for the sale. Whatever the reason is this little place is a shocker. A simple handset replacement could take you months of sitting in queues and running to and fro with a new requirement each time. Contract paperwork not in system. Apparently this is standard withTelkom. Brand new handset with unique factory defect will not be replaced. The Huawei P8 lite comes with a factory wifi connecting defect. Many users are unhappy about this. The internet has many forums proving this. Arrogant Consultant. For the worst experience visit the Telkom Overport City. The worst service provider. Ajith the most arrogant Consultant. Still don't have my complaint resloved.</p>

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Replies (1)
Telkom
Telkom's reply25 May 2016, 09:08
Official

Hello AXLKZN

This response serves as confirmation that your query has been received.
Your reference number : SM236615
A consultant from our mobile team will be in contact to assist with the query.

Regards
Noleen
Telkom Social Media Team.