aV
ashraf V
1 reviews | Active since Jul 2011
07 May 2015, 16:04
Telkom overcharging regularly
Since April(?) 2014, when I upgraded my residential line to include a 24 month \Telkom Mix"cell contract I have received a monthly invoice in excess of the agreed promoted pricing.<br> <br> What has been frustarting is to dispute my account regularly through the online dispute service"
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Telkom's replyOfficial
07 May 2015, 16:10Hello asiv,
Thank you for making contact.
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ref: SM109256.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for making contact.
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ref: SM109256.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Best regards,
Telkom's reply07 May 2015, 16:10
Official
Hello asiv,
Thank you for making contact.
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ref: SM109256.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for making contact.
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ref: SM109256.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Best regards,