Telkom Overcharging on their Capped contracts.

I have been overcharged on my 2 contract accounts with Telkom. They keep capping and uncapping the data without my knowledge. I tried calling the call center, I spoke to 3 different consultants and they said I must go back to the store where I bought the phones, went back to the store they said they can’t assist and that I must contact Billings. I don’t know where that billing department is and in the meantime Telkom is just overcharging and debting my funds as they please.

2 of my friends have been through the same thing and Telkom never refunded them.