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Elvis N

1 reviews | Active since Aug 2010

23 Apr 2018, 15:42

Telkom overcharging me

Im really not happy with Telkom's service, I have been on their 20mbps fibre line and paying R799. Now all of a sudden my bill keeps changing and is more than this agreed contract amount. I logged a call with billing department on the 3rd April till date nothing, they just keep escalating the call but nothing happens.

0
Replies (1)
Telkom
Telkom's reply07 May 2018, 09:43
Official

Hi Elvis N,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,