Telkom overcharging clients, cutting services ********ly

Woke up to an sms that says my account is locked, And I’m unable to make calls, no explanation, no warning, and on top of that, they deducted over R1200 through debit order last month, R 400 more that the monthly installments.

Ive locked my account to not spend more than R100 out of contract bundles for calls, sms and data, but for some reasons I’ve been charged a lot more than I should and I’ve let it slide. Today however , I’m ****ed, by the disrespect that Telekom has to take money and still cancel my account. The ******* that this company does and still not able to put consultant that will give you an explanation on what’s going on. I’ve got two colleagues who experienced the same with Telekom, and I have them a benefit of a doubt, but seems a revolving billing problem to all customers. The account is due for an upgrade, it doesn’t need me to think about it but I’m definitely NOT upgrading. I’d rather pay more with other service providers than have to deal with incompetence and inconsistent service!! If you’re reading this and you don’t have an account with Telekom, do yourself a favour, weigh out your options of getting stuck in a contractual obligation and dealing with overpricing every month, or rather deal with other service providers for approximately R50 more.