MV
Medea V
1 reviews | Active since Dec 2015
30 Dec 2015, 21:47
Telkom overcharging
I got a cellphone contract from Cresta in October 2015.<br> I am being charged R329 instead of R279 per month!!!!!<br> Also the lady at the shop said I wasn't suppose to be charged the R200 wireless activation fee. <br> So telkom now has about R350 of my money for more than a month plus all my time and petrol wasted.<br> I went to the store about 3 weeks ago. <br> This is unacceptable.<br> Case number is - cv case ***1<br> Please contact me via email - [Email Removed]
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Telkom's replyOfficial
31 Dec 2015, 16:18Hello Medzvanv,
Thank you for your post.
Kindly be advised that we are liaising with the Billing Team for further assistance and one of the consultants will contact you with feedback.
Your Social Media reference number is SM182682.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are liaising with the Billing Team for further assistance and one of the consultants will contact you with feedback.
Your Social Media reference number is SM182682.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Best regards,
Telkom's reply31 Dec 2015, 16:18
Official
Hello Medzvanv,
Thank you for your post.
Kindly be advised that we are liaising with the Billing Team for further assistance and one of the consultants will contact you with feedback.
Your Social Media reference number is SM182682.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are liaising with the Billing Team for further assistance and one of the consultants will contact you with feedback.
Your Social Media reference number is SM182682.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Best regards,