Telkom overcharges and suspends my service!

<p>Acc number: ********** 69321</p> <p><br />I am very unhappy at the moment, I know I am in arrears as I had financial difficulties but I managed to pay half of the account.</p> <p> </p> <p>I have been a loyal customer for many years now and I feel this is totally unfair.</p> <p> </p> <p>Attached is the latest account you sent me, NOTE the due date for everything including the outstanding amount is 28th November.<br />How can you then suspend my service on the 14th?</p> <p> </p> <p>Another thing that I am very upset about, you can see I only have one line as I only have one telephone number. How is it then possible that you bill me for two lines? I upgraded in April to a 4MB line, yet you continue to still bill me for the old 2MB line as well?</p> <p> </p> <p>Therefore TELKOM owes me a credit of R1604.04 if you do the maths.</p> <p><br />I want this issue resolved now and feedback would be greatly appreciated!</p> <p> </p> <p>I also want my service re connected today!</p> <p> </p> <p> </p> <p> </p> <p>Wesley Schofield</p>