Telkom Overcharges
Telkom did not run their debit on the agreed date (account fully funded with the agreed amount of R99) and sent me a R828.94 bill. When I tried to get an understanding as to how did my billing get to such an over inflated amount, No one can explain it to me, sent emails but still no reply. The sad part is that they went on to attempt to debit R621.71 (which does not match the bill they sent) again No one is able to explain that.
My worries are as follows: 1. How do I get Telkom to resolve my billing concern? 2. Is Telkom even aware that they are gambling with our (consumers) credit scoring?
Hi jabu-baloyi,
Thank you for making contact with us.
Kindly be advised that your account is being with the 2 months as advised by the Collections Team, please provide them with the POP for allocation on our systems.
Your reference number: ***3
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Hi jabu-baloyi,
Thank you for making contact with us.
Kindly be advised that your account is being with the 2 months as advised by the Collections Team, please provide them with the POP for allocation on our systems.
Your reference number: ***3
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team