NL
Ndidzulafhi L

1 reviews | Active since May 2017

15 May 2017, 13:57

Telkom Overcharged my wifi-router Account

<p>I took a wifi router special at Telkom mobile which cost R149 p/m on the 10th March 2017, i emphasised that they must remove the Spend limit because i didnt want any extra charges.</p> <p>I recieved the statement for 10 March2017-31 March 2017 which was billed R654.95 gave them a call and enquired because i knew very well the was no way i could have used up all my data. one of the Telkom Assistance named Slindile gave me a call told me the spend limit was active therefore she will deactivate it for me, and for that month i haven't "spend anything on my spend limit which means it was R0.0 .</p> <p> </p> <p>Recieved a statement for 01 April 2017- 30 A pril 2017 and i was also overcharged again R628.85 WHICH I DONT understand why , the Spend limit was cancelled from the previous month and the 5GIG was not exhausted i limited the usage of my data for the whole month but i still have to pay R628.85. TELKOM must proof to me how i used that data. THIS IS ****</p> <p>TELKOM IS THE WORSE MOBILE SERVICE PROVIDER , I WOULD RATE THEM MINUS IF IT WAS POSSIBLE</p> <p> </p>

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