NH
Neil H

1 reviews | Active since May 2021

26 May 2021, 08:20

TELKOM Overcharge and poor service

Very poor service. Overcharged R4887.54 in April 2021 and R4985.97 on account number ***. Raised issue twice and given reference numbers for both, Received SMS stating issue resolved. this morning got SMS from my bank stating R10345.69 stop order processed through my bank account. I will now close my TELKOM account as this is untenable.

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NH
Neil H's update27 May 2021, 08:24
Reviewer Update
Checked my account this morning. Charged R1680 for data that I did not purchase. Changed spend limit in April 2021 to R500, how is it possible to exceed this spending limit. I will now raise this issue with ICASA