Telkom overcharge
<p>Our line was out for over 2 weeks and yet Telkom charged us for that period. We reorted to them and received acknowledgements. 2 weeks later, after follow ups, it was repaired. We were charged for the time we had no serice.</p>
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Telkom's replyOfficial
14 Aug 2017, 09:12Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your social media reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply14 Aug 2017, 09:12
Official
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your social media reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,