GY
Greg Y

1 reviews | Active since Dec 2015

07 Dec 2015, 12:07

TELKOM OVERBILLING- NO RESPONSE/POSITIVE FEEDBACK

I signed a contract with Telkom Mobile for an advertised package.<br> I've been over-billed every month since I took the package.<br> I've contacted them telephonically, Tweeted on Twitter and still NO positive resolution or feedback.<br> The most response I got was was, \ Our mobile team is busy investigating and will get back with feedback"....<br> <br> I would like my account to be corrected and reimbursed for every transaction thats incorrect with interest!!!<br> <br> Details of this complaint can be obtained from me"

0
Replies (1)
Telkom
Telkom's reply07 Dec 2015, 13:35
Official
Hello gregy,

Thank you for your post.

Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM175529.

Regards,
Busi
Telkom Social Media Team
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