Telkom overbilling errors
<p>I currently have an ADSL line with Telkom which I pay monthly and was offered a mobile line which I subsequently cancelled and now I ma being billed for a contract that was cancelled with a service that I dont use and have now been handed over to the lawyers</p>
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Replies (2)'s updateReviewer Update
27 Sept 2016, 16:12********** 30-this is the mobile account number that was cancelled and of which I am not using
Why am I being billed
's update27 Sept 2016, 16:12
Reviewer Update
********** 30-this is the mobile account number that was cancelled and of which I am not using
Why am I being billed
Telkom's replyOfficial
27 Sept 2016, 21:05Good evening shati-moshabane
Thank you for making contact with us. Please e-mail us at *** to provide that account number and your ID number for our consutlants to assist.
Please also use your reference in the subject line: AI***
We apologise for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply27 Sept 2016, 21:05
Official
Good evening shati-moshabane
Thank you for making contact with us. Please e-mail us at *** to provide that account number and your ID number for our consutlants to assist.
Please also use your reference in the subject line: AI***
We apologise for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,