LM
Lusanda M

1 reviews | Active since Oct 2016

14 Oct 2016, 16:27

TELKOM OVERBILLING AND DONT EXPLAIN THEIR SUBSCRIPTIONS

<p>I recently signed up for a contract in canal walk I was very excited how quickly their contact took went out the store with a smile,the guy who assisted me to sign up for the contract explained that I won't be billed for that first month but will be billed twice on the second month and that was it nothing else was explained in term of billing ,fine I was billed as the guy has said ,last month I was never billed by telkom (September) but today I the 13 of October 2016 I got a sms this morning saying I owe them R1674.35 when I subscribed for a R199 Phone I'm finding very hard to understand how it got to that when I signed up for a 199 contract phoned them and gave me three case numbers ,should the matter not be resolved I will take it further and as for people who wish to have telkom I would advise you not to even start I signed up for 199 because I know what I afford they just taking advantage now and I'm very passed off by their service.I only have the contract for 3months but I want to close it </p> <p>I will not be paying that amount</p> <p> </p> <p>See the attached</p>

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