1 reviews | Active since Aug 2016
Telkom over charging!!!
In Jan 2018 opened a new data(20day+20night) contract with Telkom for R349 per month. From the get go they charge me R449, instead of R349. I have locked a ticket on their website a month ago regarding the issue and they havent done anything yet. This is pure *****, how can you agree on price and then just charge whatever amount they want. I will make to cancel this contract because the broke the agreement.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Hi Peter ,
Thank you for getting in touch with us, we apologise for the late response.
Kindly be advised that the contract you are on has always been R499 before the vat increase, you are now charged R455+R9.10 multisim.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi Peter ,
Thank you for getting in touch with us, we apologise for the late response.
Kindly be advised that the contract you are on has always been R499 before the vat increase, you are now charged R455+R9.10 multisim.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,