1 reviews | Active since Apr 2018
Telkom over billing
I have a 100gb contract with Telkom on the 8th of April I was billed an amount of R47636.51 .I then disputed this amount ,since then I have called numerously to get an update on the matter but all I get is that the matter is being investigated till now and the sad part that the amount will be debited on my bank account which I don't have that Money.This really angering I m really dissatisfied.
Good Day
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Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
An agent will be assigned to assist with this query. Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
