Telkom outrageous charges

I had an issue with my bank account... Telkom charges R211 for a debit and service fee. This is outrageous. The money was paid a day later... How can you justify that cost to a debit order in 2022... Does telkom take its customers for fools? I will be canceling my account if this is not resolved. This is the first time I have ever heard of so much money being charged for a failed debit. I will also be opening a case with the ombudsman clearly telkom is exploiting its own customers for monatary gain