Telkom order systems not working

<p>App**** for a new landline installation using Telkom's online service which I did not get a response from after almost a week. Called and had to provide the details again to place the order. Once again I did not get feedback so I called again, finding that there is a problem with my order as there is a duplicate order for the same address... no ****.. YOUR SYSTEMS DO NOT WOR**** and how am I suppose to smell that there is an error with my order. If I did not call I would not have heard anything from Telkom but they are quick to get money from you.. no problem being proactive with collecting or cutting off lines!!Tried to get a follow-up on my order, providing my reference number to find that Telkom's "new" (but s****) security check requires you to provide them with all the information you entered online and via the phone again... ID, Mobile number, Banking details, home address, email address, what the call was logged for( but they have everything on their system on why the call was logged) Honestly by the time you finally get an update you are already fed up with the call center. Not even financial institutions security checks require this much information which is 10000 times more important than a stupid order for a line installation.</p>