TELKOM ORDER

<p>I ordered a telkom landline +ADSL line on the 24th of May, and was told that I would be contacted between 7 and 21 days, I never received a word from them, so gave them a call on 2 weeks later, only to find out that there is no port available. This after the call centre agent informed me that there was. They told me that I was put on the waiting list, in Mid June I contacted them again, it was then stated that it was under investigation again and that I should wait for a response. Again I received no feedback. I then called again at the end of June, and again it said that there was no port availabe, it was Escaled by Vincent Sithole, with reference number 872 988 and told that I would be contacted within 72 hours to find out the status of the escalation. No sms, no call, I called today and the call centre agent informed me that they had received feedback that again, there is no port available, and that the closest estimated date for availability is on December. What bugs me is that when the order was placed on the 24th of May, there was a port for me. This is totally unacceptable as this line is work purposes and I need internet urgently, I want answers as to why this happened and why there is no proper solution given?</p>