1 reviews | Active since May 2012
Telkom order *** issue
I received a message from Telkom say they will install my new ADSL line 30 January 2015, I have put a days leave so someone is available when they install. I was waiting the whole day and my appointment was an morning appointment, I phoned Telkom 14:30 the afternoon asking when they will install. The call centre person told me that the tech had an issue on site of the exchange. So the installation was rescheduled to today 4 Feb 2015, just to have the same story. I took another days leave so someone was at home when the come. No one came and 15:30 phoned just to find out the same issue of exchange and network department and dispatch!!!!! I wasted two days of leave for these idiots<br> <br> My Telkom order number ***
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM86338.
We apologise for any inconvenience caused.
Kind regards
Zulfah Johaadien
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM86338.
We apologise for any inconvenience caused.
Kind regards
Zulfah Johaadien
Telkom Social Media Team
