Telkom or shall I say *****kom

Telkom what a ******* charging clients R202 penalty fee because of a missed debit date, how the hell do you charge a client this amount of money for one day is this how you guys make money by ripping clients off? The biggest load of bull that I've ever heard and to top it they charge you a fee of R800 when you want to cancel your contract WOW WOW WOW. Very disappointed with telkom no wonder people can get paid high salaries and commission because you guys are ripping people off.