DS
Debbie S

1 reviews | Active since Mar 2017

16 May 2018, 11:26

Telkom or hellkom

Dear Hellkom. Do we need to rip out the landline cables to remove ourselves or will you assist us? We have been trying do terminate our landline/internet as we are moving. Telkom tygervalley is not allowed to help as this is now something you must cancel online. We have tried with no luck, we even went to an internet cafe and ever the very tech savvy people there could not assist. My husband has been on the phone now for hours. Your client one on one service is non existing! Your shops are only there for retail purposes..eager to sell but no help after our money has been taken.

Greedy corporate monster, i am counting the days to stop feeding your ungrateful belly fat.

Your business ethics are disgusting.

I hope that you reap the karma of all the countless people that is so utterly dissatisfied with your service.

0
Replies (1)
Telkom
Telkom's reply30 May 2018, 09:21
Official

Good day Debbiedancingfeather,

Thank you for making contact with us.

I was unable to follow up on this query, as the affected no was not provided.

Please respond privately with the affected no, and we will look into this.
Your reference number AI***.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,