Telkom or Hellkom

Hi there,

To put it in the nicest way possible.. Telkom has next to no service and the little that they do have, sucks.

I have placed an order for a dsl installation on the 20th of November 2017 and till today, the line has not been installed. I have called into the support and sales call center about the issue numerous times and each call lasting 20-30 minutes (majority of which is being placed on hold). I can even hear them talking loudly in the backround having a good laugh as if I am not even on the line. Each time I call in, they are either unable to help me or they hang up on me.

I cannot explain how frustrated I am with this useless excuse of a service provider. I have no idea what to do next as asking them to resolve the issue is an absolute impossible task.

Please help, I don't know what to do to get this resolved.