Telkom or Hellkom

<p>i recently signed up an LTE contract which included a wifi router. as the months went by(2months) i realised that my data package was not sufficient. i then went back to Telkom to see what are my options. i migrated my package to a higher data bundle and at the time of migration i was told that due to me migrating so early in the initial contract the patback on the router will be revised to 24months again. i have no problems with this. the package i signed up restarted the 24month contract and included the router in the cost. now telkom is billing me a fixed amount for a router over and above the contract i signed up for. i called Telkom about a week ago to get clarification on the matter and i was told that this will continue for the duration of the contract which i feel is totally unfair for the following reasons:</p> <p>1. the initial contract included the router</p> <p>2. i have agreed to restart the 24 month contract which included my current router</p> <p>3. the package i migrated too already included a router in the price.</p> <p> </p> <p>to date, i am still waiting for a supervisor from telkm to call me regarding this issue. well done HELLKOM</p>