Telkom or Helkom - no prize for service delivery here....

TICKET 63BNK141020 - replaces the one opened 10 days ago which was closed for no reason. NOBODY has been assigned to fix the cable lying on the ground since the 10th of October 2020 and when we call we are told it's been 'reassigned'. You need to REASSIGN it to someone who can get out there TODAY and fix this - we cannot work like this.