Telkom or Cell direct, whos running the show, Lies and poor customer service

On the 6th of November i recieved a phone call from "Telkom" informing me that im eligible for a contract upgrade, the person i was talking to had all my information so i didn't doubt that he was calling from "Telkom". I start questioning my contract expiration dates , he informs me that im far beyond the expiration date for both my contracts thus him calling to give me a data sim card offer including Mifi router and speaker. So seeing that i use a lot of data and him informing me of my contract situation i took his offer. Today (7th November) when i call Telkom to figure out whats going on , i get informed that my contracts expire next year and this after calling this number that sends me to that number that sent me here. So I've been **** to by their third party consultant and in attempting to figure out whats going I've been sent around wasting loads of airtime minutes to find a simple thing (contract dates) . So CELL DIRECT which is a part of Telkom lies to its customers to sell products under the Telkom name but when the customer wants to resolve something via Telkom because thats what you were told , Telkom consultants have no idea how to help you , all they can say is "it's not us its CELL DIRECT". On top of that confusion you as a customer are directed all over the place. Their internet inform is incorrect, i search for telkom Kimberley, i get the call centre number for a durban Telkom. A solution must be found .